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Given here are the telephone numbers of the Helplines in the UK
of organizations for people suffering adversity, the Elderly and disabled people.
Helplines for specific illnesses or medical conditions - you should contact NHS Direct - see belo
For details of more helplines visit the
Telephone Helplines Association website: www.helplines.org.uk
Age Concern England - Free telephone advice and information service for older people,
their relatives and friends , as well as professionals and carers.
Telephone: 0800 009966 - Freephone
National Websites: see page http://www.focusondisability.org.uk/links-1.html
AIDS Helpline - (Terence Higgins Trust)
Telephone: 0845 1221 200
Alcoholics Anonymous - This is a 24 hour helpline; callers will be transferred to their local helpline.
Telephone: 08457 697 555
BACUP ( British Association of Cancer United Patients)
Telephone: 0808 800 1234
Website: http://www.cancerbackup.org.uk/Home
Benefit Enquiry Line - This provides confidential advice and information about all social security benefits and how to claim them , for people with disabilities, their carers and representatives.
Telephone: 0800 88 22 00 Freephone
Textphone: 0800 24 33 55
BT ( British Telecom ) - BT provide free Directory Enquiry Service for people who have difficulty
using the phone book
Telephone: 0800 58 70 195 Freephone
For free copy of "BT Services for Older or Disabled Customers"- a guide to equipment and services
Telephone: 0800 800 150 Freephone
Textphone: 18001 0800 800 150
Carers Line (Carers UK - formerly Carers' National Association)
Telephone: 0808 808 777 Freephone
Childline - Comfort, advice and protection for any child or young person with any problem.
Telephone: 0800 1111 Freephone
Cruse Bereavement Care - Helpline for bereaved people and those caring for bereaved people.
Telephone: 0870 167 1677
Debtline - Confidential advice for anyone with debt problems.
Telephone: 0808 808 4000 - Freephone
Dial UK - Network of disability information and advice services run by people with direct
experience of disability.
Telephone: 01302 310123
Website: http://www.dialuk.info/
Disability Living Allowance / Attendance Allowance Helpline
Telephone: 08457 123456 - Information for claimants.
Textphone: 08457 224433
Disability Rights Commission Helpline - Information and advice for disabled people who
have been discriminated against in some way
Telephone: 08457 622633
Textphone: 08457 622644
Disabled Living Foundation Helpline - Advice and information on disability equipment
Telephone: 0845 130 9177
Textphone: 0207 432 8009
Website: http://www.dlf.org.uk/
Drinkline - Advice on sensible drinking and alcohol misuse
Telephone: 0800 917 8282 - Freephone
Drugs - National Drugs Helpline (Talk to Frank) - Information about drugs for people who
use them , their friends, families and colleagues
Telephone: 0800 776600 - Freephone
Elder Abuse Response - Support for anyone concerned about the abuse of older people
Telephone: 0808 808 8141
Help the Aged Senior Line - Confidential advice and information for older people,
their relatives carers and friends.
Telephone: 0808 800 6565 - Freephone
Textphone: 0800 26 96 26
Lesbian and Gay Switchboard - 24 hour helpline offering support and information for
lesbians and gay men.
Telephone: 020 7837 7324
Message Home - 24 hour helpline for people who have left home or run away .
Enables callers to send messages.
Telephone: 0800 700 740 - Freephone
Mind National Helpline - Advice line for those facing mental health problems
Telephone: 08457 660163
National Missing Persons Helpline - 24 hour helpline providing advice,
practical help and support for missing persons and their families
Telephone: 0500 700 700 - Freephone.
NHS Direct - Confidential 24 hour telephone helpline staffed by nurses
offering healthcare advice and information to callers at any time wherever
you are in England. Interpreters available if required.
Telephone: 0845 4647 - Local call rate
Website: http://www.nhsdirect.nhs.uk/
NHS Smoking Helpline - For friendly help, advice and local information on how to stop smoking.
Telephone: 0800 169 0 169 - Freephone
NSPCC Child Protection Helpline - 24 hour helpline providing information,
advice and counselling to anyone concerned about a child or young person at risk of abuse.
Telephone: 0808 800 5000 - Freephone
Textphone: 0800 056 0566
Website: http://www.nspcc.org.uk/
Parentline Plus - Practical help and information for parenting
Telephone: 0808 800 2222
Textphone: 0800 783 6783
RADAR (Royal Association for Disability and Rehabilitation) - Information and
advice on wide range of issues including benefits, access, housing , travel ,
Disability Discrimination Act etc.
Telephone: 0207 250 3222
Textphone: 0207 250 4119
Website: http://www.radar.org.uk/radarwebsite/
Royal National Institute for Deaf People Information Line
Telephone: 0808 808 0123
Textphone: 0808 808 9000
Website: http://www.rnid.org.uk/
Royal National Institute for the Blind
Telephone: 0845 766 9999
Website: http://www.rnib.org.uk/
Samaritans - Confidential , emotional support for anyone in crisis 24 hours a day.
Telephone: 08457 90 90 90 - Local call rate
Textphone: 08457 90 91 92
www.samaritans.org
Sane Line - Advice line for those facing mental health problems.
Telephone: 0845 767 8000 - Local call rate
Shelterline - 24 hour national helpline offering free confidential and impartial
advice and advocacy on housing problems
Telephone: 0808 800 4444 - Freephone
Victim Support line - Helpline for emotional support and practical
advice for anyone affected by crime.
Telephone: 0845 30 30 900 - Local call rate
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